eComm|Search™ - Ecommerce Site Search With Merchandising

Demo
Click here to view a demo of eComm|Search in action.

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Free Integration
We can integrate eComm|Search into your online store within hours! Call 800-360-2191 or request callback.
ecommerce site search

The ability for shoppers to locate products within an online store quickly and easily is of the utmost importance to the success of online retailing. But, all too often, search functionality falls short of providing relevant matches to customers.

eComm|Search provides a solution to this problem by improving the methods with which products are searched, organized and displayed in your online store.

eComm|Search makes it easier for your customers to find the products they are looking for by employing a variety of strategies ranging from merchandising to fuzzy matching to analysis of customer search and purchase behavior. The end result: an enhanced user experience, satisfaction for the shopper and, in turn, increased sales for the retailer.

Features:

Merchandising
Control product ranking within search results on an automated and scheduled basis.With merchandising you can:
- Display promotional banners
- Create custom landing pages
- Promote select products to top of results

Error tolerant fuzzy matching
Error-forgiving logic will return relevant results based on:
- Partial term matching
- Sounds like matching - “sandels” will find “sandals”
- Singular and plural variations

Spell correction
Customers are automatically presented with suggestions based on corrected spelling.

Synonyms
eComm|Search allows you to customize and maintain a synonym map.Customers looking for “notebooks”
at a computer retailer using “laptop” in their product descriptions will still get relevant results.

"Did you mean?" suggestions
eComm|Search offers your customers intelligent alternatives to their search queries.

Advanced search refinements
Empower shoppers to effectively narrow their search results or sort by any relevant field such as size, color or brand.

Metrics driven ranking
Products are dynamically ranked based on variables from multiple data sources including:
- Customer search behavior
- Historical sales data
- Number of times a product is viewed or purchased
- Margins, sales rank and inventory levels etc.

Reporting and Analytics
eComm|Search search provides comprehensive reporting and analytics of customer search behavior. Reports generated include:
- What customers are finding and not finding
- Most popular search terms
- Poorly performing searches
- Highest converting keywords

Inside Sales Module
Equip your internal sales force with a customized version of search results.This custom search is only available to select staff and contains additional product information aimed at enabling increased sales.

Dynamic Site Navigation
Extend the functionality of eComm|Search to the navigation system of your web site. eComm|ShopNav, an add-on product, will give your shoppers the ability to narrow in on what they are looking for.

Easy Integration
Our team will integrate eComm|Search into your Ecommerce Platform within hours and at no charge. eComm|Search is fully compatible with custom ASP, .NET or PHP systems and even hosted solutions like Yahoo! Merchant Solutions, MIVA Merchant or Monster Commerce. Are you a developer? If so, checkout our API and XML info (but please do remember, we help integrate free of charge)

Take the ECommerce Site Search Challenge:
How does your current search engine measure up?
Evaluation criteria - Does your current site search provide or support: Your site now: Your site with eComm|Search:
1. Search results that are accurate and relevant? ? Yes
2. Fuzzy, error-forgiving matching, synonym and spell correction? ? Yes
3. Your customers with ways to sort or refine search results by price, brand, etc.? ? Yes
4. Merchandising - ability to feature the products you want to promote? ? Yes
5. Reporting and analytics on your customer search & purchase behavior? ? Yes

If you answered No to any of the above challenge questions or would like more information on eComm|Search, please contact us at 800-364-9080 today.