Nextopia Navigation paid for itself in less than 30 days. Conversion increased 20% and average order value rose 7%. Nextopia is a no-brainer and has probably delivered the largest and fastest ROI of everything we've done since 1998.
Nextopia is one of the greatest assets to the relaunch of our website. We have seen our sales & page view times greatly increase as customers are better able to find exactly what they want! The ability to promote, redirect, & merchandise these product inquiries has been extremely valuable.
This is my second website in which I've incorporated Nextopia's search engine. I intentionally sought them out this time as its use has made a demonstrable impact in conversions as our customers can find what they need. I love that I can create redirects, ads and custom searches.
I can't recommend Nextopia enough. We found the standard search solution with Magento, just didn't do the job. 10% of our sales now come through the internal search, which helps with upsell and customer experience.
The search on our existing shopping cart was very inaccurate and very "basic". Nextopia allows us to micromanage the search results through a product feed and the many search tools Nextopia offers. There is no better search platform on the market today.
[With Nextopia] we get a daily report of all the search phrases that our customers are using. We were seeing search phrases for products that we don't even have, and its helped us identify products that we need to get on our stores. We have actually brought product in and have been selling it as a result of seeing these unfilfilled keyword searches.
Integrating Nextopia into our website was one of the best decisions I've made in recent years. The ability to push certain products to the top of your search results, based upon designated search terms and criteria cant' be overstated. Nextopia will increase your conversion rate.
We've been using Nextopia site search for nearly 3 years. We really like that Nextopia makes it easy to implement their application. Our account rep is always friendly and eager to help, and if there's ever a technical issue, the support team responds promptly to ticket submissions.
The prime reason that we selected Nextopia as a partner in providing search solutions was customer service. I know that I can pick up the phone or drop an email to Nextopia and get a response, no matter how trivial the question, in mintues.
Chris from Nextopia and his team have been very responsive throughout the process. Not only are their services great; their team works hard to answer questions and work through custom solutions. Great company to have on your team!