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Technical Project Manager

About Nextopia

We're an established Toronto based eCommerce company looking for a Technical Project Manager to join our team. We've got a great product with over 1,600 happy customers.

The Job In A Nutshell

We are looking for someone who takes pride in ensuring projects are run efficiently and effectively. You will manage resources (time, money and people) for the delivery of multiple software projects. You will work in a complex, ever changing software development environment to deliver high quality products and bring those products to life with our partners. In this role, you will:

  • Provide leadership and hands on project management expertise to ensure the successful delivery of a portfolio of loyalty software products to our partners (typically 15-20 concurrent projects) in a SaaS based environment
  • Collaborate closely with Sales, Production and the Customer to deliver products to our customers
  • Collaborate closely with Production and Support to ensure ongoing support and change requests
  • Play a lead role in all partner interactions within a project
  • Bring an unrivaled passion for delivery, a positive attitude, and a desire to exceed partner expectations in every interaction
  • Demonstrate expertise in both the art and science of project management across several areas including: governance, scope, risk, quality, issue management, communication and stakeholder management
  • Demonstrate excellent decision-making skills around scope, time-lines, and resources
  • Lead all resource and project planning for your assigned project portfolio including the identification and resolution of resource conflicts
  • Produce several project management-related business analysis reports (project budget reports, status reports, issue and risk logs, meeting agendas and meeting minutes)
  • Manage maintenance activities including product change requests as required

Must Have Skills / Qualifications:

  • Bachelor’s degree in a related field
  • 2+ years software implementation project management experience preferably in a SaaS environment
  • Strong understanding of the development of dynamic websites and user experience design principles
  • Exceptional time management and organizational skills
  • Excellent communication and English language skills (written and verbal)
  • Capable of juggling multiple campaigns simultaneously
  • Proven leadership skills with the ability to execute well under pressure
  • Experience working in complex, multi-project environment with a number of clients is critical in order to be successful in this role
  • Possess client management skills with a passion for building effective customer relationships and exceeding partner expectations
  • Comfortable communicating at all levels of the organization including business executives and technical experts
  • Strong presentation and meeting facilitation skills
  • Attention to detail and absolute focus on quality

Nice to Have Skills / Qualifications:

  • Exposure to a variety of Project Management methodologies (PMBOK, Agile)
  • Broad project management experience, perhaps in infrastructure, integration or software package implementation
  • Certified Scrum Master or Project Management Professional (PMP) accreditation is an asset
  • Knowledge of productivity tools such as Salesforce, JIRA, Greenhopper, and Tempo
  • Ability to thrive in a changing environment and adapt as project requirements change
  • Consulting experience is an asset
  • Possessing a technical background is an asset. Our Project Managers interface heavily with internal and client engineers and need to speak their language
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Head Office 260 King St. East Suite A200, Toronto, ON, M5A 4L5


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